Company Overview

Job Description

• The candidate will be assigned to the technical support department and will be trained on providing technical support for the assigned cybersecurity products.
• Work closely with technical support team to learn the technical support operations and assist the team on case management.
• Learn and use the case management tool and phone system to perform support operations.
• Perform any other duties deemed relevant as assigned.

Responsibilities

Requirements

• Open for Malaysia nationality only.
• Currently pursuing a bachelor’s or post-graduate degree in computer science or related disciplines.
• Attended courses related to networking and security.
• CGPA above 3.0 is preferred.
• Good analytical and communication skill.
• Confident, articulative and fluent in English.
• Quick learner and always look for ways to improve own self.
• Strong organizational and time management skills.
• Internship duration is 6 months.

Work Location

Why Join Us?

Highlights

• Working with an MNC supporting APAC region customers.
• Exposure in cybersecurity products and technologies.
• Learning on how to investigate and troubleshoot cybersecurity products issues.
• Improving communication and customer engagement skills by working with people from different countries and different levels.
• A collaborative working environment and company culture, participation of off-work team bonding events and activities.

• Hybrid work practice: Can work from home on certain days in the week
• Completion bonus: Additional bonus upon completion of the entire internship period.
• Possibility of joining the company upon completion of the internship (depends on the performance during internship).

Contact Us

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