The candidate will be assigned to the technical support department and will be trained on providing technical support for the assigned cybersecurity products.

Work closely with technical support team to learn the technical support operations and assist the team on case management.

Learn and use the case management tool and phone system to perform support operations.

Perform any other duties deemed relevant as assigned.

The candidate will be assigned to the technical support department and will be trained on providing technical support for the assigned cybersecurity products.

Work closely with technical support team to learn the technical support operations and assist the team on case management.

Learn and use the case management tool and phone system to perform support operations.

Perform any other duties deemed relevant as assigned.

Open for Malaysia nationality only.

Currently pursuing a bachelor’s or post-graduate degree in computer science or related disciplines.

Attended courses related to networking and security.

CGPA above 3.0 is preferred.

Good analytical and communication skill.

Confident, articulative and fluent in English.

Quick learner and always look for ways to improve own self.

Strong organizational and time management skills.

Internship duration is 6 months.

Unit 602B, Level 6, Tower B, Uptown 5

No. 5, Jalan SS21/39

Damansara Uptown

47400 Petaling Jaya

Exposure in cybersecurity products and technologies.

Learning on how to investigate and troubleshoot cybersecurity products issues.

Improving communication and customer engagement skills by working with people from different countries and different levels within the companies.

A collaborative working environment and company culture, participation of off-work team bonding events and activities.