Company Overview

Passionate Problem Solvers and Creative Thinkers Welcome.

Established in 1998, Unifiedcomms is a leading application service provider with over 15 years of mobile technology innovation in managed application services, utility-driven value-added-services, and telecoms-grade platforms. Our products and solutions improve lives and address every needs for more than 500 million subscribers of 32 mobile network operators in 14 countries across South East Asia, South Asia, the Middle East and Africa. Unifiedcomms is a subsidiary of Singapore Exchange-listed Captii Limited (SGX:AWV).

For more information about us, please browse through www.unifiedcomms.com or email your applications to careers@unifiedcomms.com  

Job Description

·               To provide primary deployment, enhancement, monitoring, preventive maintenance and configuration support to telecommunication related equipments and services.

·               To review, validate and keep track of system configuration design

·               To diagnose and resolve all problems related to hardware, internal software and system operation, availability, security, performance, connectivity, and overall function during an implementation.

·               To conduct User Acceptance Test and provide User Training.

·               To build internal development and test system mirroring customer production environments.

·               To be able to promptly work in emergencies  and handle discuprions of service, provide in-depth investigation, analysis, and timely resolution.

·               To report and escalate customer problems and enhancements with detailed explanation of issue and recommended resolution.

·               To provide feedbacks on future product deployment, system performance, features, and functions of the service.

·               To create, maintain, and enhance product(s) knowledge base, including technical articles, FAQ’s, sample applications, and/or demonstrations. 

Responsibilities

Requirements

Minimum Qualifications

·               Posses Degree in Computer / Telecommunications Engineering, Computer Science / Information Technology or equivalent

·               At least 1 to 2 years of relevant working experience

·               Fresh graduates are encouraged to apply as we provide significant learning & training opportunities.

·               Experience & exposure in Telco industry will be an added advantage

Essential Skills

·               Ability to maintain consistency in follow-up actions with customers and suppliers

·               Familiar with Signaling Network, Windows and LINUX environment

·               Knowledge in MySQL and SQL scripting

·               Willingness to travel and on standby 24 X 7 basis 

Work Location

Why Join Us?

Calling all passionate problem solvers and creative thinkers—join us to help build mobile technology products that users really need. Our multi-talented team is all about solving real-life problems within the mobile telecoms space.

 Get first-hand exposure to the global telecommunications industry. Enjoy exciting opportunities for learning, training and enhanced career development.

 So hit us up if you’d like to share our journey into mobile technology innovation!

Contact Us

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