Universiti Tunku Abdul Rahman
fict-2026-oct - Internship Advertisement
Company Registration No: 202201019511
Company Name: Global Alliance Freight Sdn Bhd
Company Overview
We are a freight forwarding company providing international logistics solutions. Our operational support team is based in Kampar, Malaysia, supporting daily shipment coordination, documentation, and customer communication. |
Job Description
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We are looking for IT support interns to help us streamline processes, improve accuracy, and explore practical use of AI tools to reduce workload and enhance service quality. |
1. Shipping Operations Study
Detail Study on shipment documentation and booking processes.
Observe end-to-end coordination among carriers, customers, and internal teams.
Support basic workflow tasks such as permit preparation and job tracking.
Participate in process mapping to identify repetitive or error-prone steps.
2. IA Improvement Project
During the internship, you will work with relevant process owner, manager to propose IA-based solutions that improve:
Accuracy and consistency
Response time to customers
Reducing Manpower stress levels
Reducing Overall labour hours
A Close Loop Plan with schedule review
The final proposal will be presented to a committee before implementation by Intern.
Responsibilities
To support the operations team by:
Improving process efficiency
Reducing manual and repetitive work
Enhancing accuracy, consistency, and response speed
Introducing simple and practical AI-assisted workflows
Requirements
-Currently pursuing a Diploma IT, Business Information System, or related fields
-- Strong interest in AI and Intelligent Automation
- Ability to use AI tools to accomplish scheduled tasks (e.g., data processing, generating reports, workflow assistance)
- Good communication, problem-solving, and analytical skills
- Familiarity with Excel, Google Workspace, or basic workflow automation tools is a plus
- Proactive, curious, and willing to learn in a fast-paced environment