• Maintain and responsible for daily end-users support in PCs, printers and software.

related issues in order to ensure smooth daily business operation.

• Liaise with Vendor/Supplier for the related Software/Hardware issues.

• Propose and Source for new technique/ solution for overall PC and printers support.

• Documentation and keep track on hardware Inventory and software licensing to ensure compliance with legal software requirements.

• Maintain and Trouble-shoot back-up processes. Take pro-active measures and corrective actions for system backup, database backup and file backup.

• Conduct related user-training in order to enhance users’ knowledge of applications to support their daily works.

• Prepare resources (PC, software, email account) for new join staff.

• Anti-Virus Administration - close monitoring and manage emergency outbreak response processes.

• Maintain and monitor all server infrastructure:-

• Administration of all servers and storage infrastructure.

• Administer and monitor backup.

• User account provisioning - includes Microsoft O365 infrastructure.

• Manage and maintain all network infrastructure services.

• Maintain and manage corporate switches, firewalls, VPNs and routers.

• Ensure security and protection of data on corporate network devices.

• Installs, configures, troubleshoots, and maintains server-based application running on the network including Active Directory Services.

• Any other duty & responsibility which the company may assign from time to time.