Universiti Tunku Abdul Rahman
fict-2022-oct - Internship Advertisement
Company Registration No: 201201023836
Company Name: SILVERLAKE SMART TECHNOLOGIES SDN. BHD.
Company Overview
Silverlake Group of Companies is a leading enterprise technology , software and services company in the Asia Pacific Region. Our software and knowledge assets include more than 30 years of proven technology experience and innovation and partnering clients over 80 countries across Asia, Europe, Middle East, Africa and America that formed the foundation of our fintech capabilities.
We are now looking for people who has the aspirations to learn, acquire, innovate and expand their overall information technology skill in this exciting fintech space. Amongst others , our suite of products have been driving businesses in digital investment management (robo advisor) , Digital Lending , E-Remittance, E-Payment, E-KYC and Global Stock Trading platform .
Our vision is to incorporate the latest advancement in technology and AI into our products, empowering our clients to move ahead in the Fintech and investment space.We provide good career progression path, opportunities and exposures for individuals to excel in this exciting digital economy space.
Job Description
- Installation and troubleshooting
- Understanding of the processes
- Record, Classify, Report incidents
- Documentation and compilation by dates
- Resolution and verification
- Escalate issues to relevant parties
- Customer information maintenance
- Create and submit knowledge articles
- Any other related tasks that assigned
Responsibilities
Requirements
- Candidate must possess or currently pursuing a Bachelor's Degree in Cybersecurity, Mathematics, Computer Science/Information Technology or equivalent.
- Self-motivated, able to multi-task and work with minimum supervision
- Able to communicate proficiently in English in both oral and written skills
- Preferable last semester