Universiti Tunku Abdul Rahman
fict-2024-jan - Internship Advertisement
Company Registration No: 482055-K
Company Name: Bess IT Sdn. Bhd
Company Overview
BESS Computer Sdn Bhd (482055-K) was established in 1999 by a group of young and vibrant entrepreneur in the business of sale and Marketing of computer hardware and software together with self-assembled personal computer (PC) under the brand name “ANEX, a generation of IT”.
To-date, the company has been awarded and recognized by Microsoft, Intel, AMD, Dell, Lenovo, Canon, Hewlett Packard and several more principals as their business partner.
With all the support from principals and loyal customers,
the company strives to open more outlets in the near future to share our motto
which is “Live with IT” to more customers.
Job Description
Hardware and Software Support: Assist in the installation, configuration, and troubleshooting of hardware components (e.g., computers, printers, routers) and software applications.
User Support: Provide technical support to end-users by helping them resolve IT-related issues, such as login problems, software errors, and connectivity issues.
Network Support: Assist in the maintenance and troubleshooting of network infrastructure, including switches, routers, and Wi-Fi access points.
Software Updates: Assist in updating and patching software to ensure systems are up-to-date and secure.
Backup and Recovery: Help with data backup and recovery processes to ensure data is protected in case of hardware failures or data loss.
Collaboration: Work with other IT team members to solve complex technical issues and support ongoing IT projects.
IT Projects: Assist in various IT projects, which might include setting up new equipment, upgrading systems, or implementing new software solutions.
Troubleshooting: Help diagnose and resolve technical
issues by following established troubleshooting procedures.
Responsibilities
Requirements
- Candidate must possess or currently pursuing a Bachelor’s Degree / Diploma in Computer Science /Information Technology or equivalent.
- Familiarity with computer hardware, software, operating systems, and networking concepts is preferred.
- The ability to analyze and resolve technical issues efficiently is essential.
- Familiarity with common IT
troubleshooting techniques and tools is a plus.
- Candidates should be available for a 3 months - 6 months duration of the internship.